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SoundBite Communications (SDBT) Announces Record Preliminary Fourth Quarter Financial Results

SoundBite Communications, Inc., a leading cloud communications provider and supplier of mobile marketing and contact center solutions, announced today that its preliminary unaudited fourth quarter revenue for 2011, computed according to U.S. generally accepted accounting principles (GAAP), is projected to be the highest in the company’s history – exceeding $11 million. This is a significant increase in comparison with same-quarter revenue from the previous year, which was $10.1 million. SoundBite’s GAAP operating income for the fourth quarter of 2011 has been calculated to be at least $200,000, contrasted with $50,000 in 2010.

SoundBite additionally forecasts non-GAAP operating income of at least $800,000, exceeding its previously guided range of $100,000 to $400,000. The following estimated amounts were excluded from the company’s calculations of preliminary non-GAAP operating income: stock-based compensation of $300,000 and amortization of intangibles of $300,000 associated with the company’s acquisition of SmartReply.

For the full 2011 year, SoundBite anticipates revenues of at least $41.5 million, which is a growth of 5 percent over the company’s 2010 revenues.

These fourth quarter results are based on preliminary analyses of SoundBite’s revenue and GAAP operating income; the company will release official fourth-quarter and full-year financial results on Wednesday, Feb. 22 after market close, and then discuss them at 5 p.m. EST during the scheduled conference call.

SoundBite Communications assists organizations in building lasting, gainful consumer relations through forward-looking communications. The company serves two global markets: the hosted contact center and mobile marketing. SoundBite’s solutions employ two platforms: SoundBite Engage, which is an interactive multi-channel communications platform providing customers with integrated SMS, dialer, voice messaging, Web communications and e-mail; and SoundBite Insight, which is a preference management platform that facilitates personalized, intelligent communication. Each year, SoundBite powers nearly 2 billion customers.

For further information about the company, visit www.genesys.com/soundbite.

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